sogift.blogg.se - Producteev support

Producteev support update#
Producteev support software#
Producteev support code#
Producteev support free#
Producteev support mac#

Save the PHP file to your server, we suggest to keep it in it’s ownĭirectory or at least keep it away from other PHP files to keep errorsįramework for sending feedback directly from within the app - this will So you can use it for adding tasks manually, just check the server often (in the same dir as the PHP file itself). If even sending to backup mail fails, an error is logged to the server This address used in case emailing failsĪnd prevents you from loosing support ticket - just forward the mail (it’s probably going to be the same email used for sending messageįrom).

at the bottom with an email you check often.

Producteev workspace associated with your application.

at the top with one of emails connected to the.

To have it work for you, save the script as an PHP file (support.php forĮxample), and replace two email addresses: $priority $body = "" foreach ( $_POST as $key => $val ) ?> $type if ( strlen ( $priority ) > 0 ) $subject = $subject. It turned out this was a breeze, so here it is for anyone Our apps to FogBugz? We started updating it to have it work with Remember above mentioned PHP script we used for relaying feedback from You can do all that by using special formatting of the email messages! Simply emailing or forwarding to above mentioned email. Priorities, tags and notes attached to any item. Read below), but it can surely be used for ticketing system! It has So, Producteev can’t replace our GTD app (just yet as it turns out. Our two stories finally meet… Using Producteev as support system Hmm, this immediately rang the bells and it’s here that Simply send an email to and it’ll get converted toĪn item for you. And that was various options for adding new items: you can do itįrom web interface, from iPhone app and get them synched. Were just about to give up just because of that but something kept us

Producteev support mac#

Also theyĭon’t have Mac application, just the web interface and iPhone. The first thing we noticed was - no nested lists support. Re-creating some of our The Hit List lists to see how it would work.

Producteev support free#

We signed up for a free account, downloaded iPhone app and tried It looked great, so we decided to gave it a Sometimes it just pays being subscribed to various RSS feeds. What a great title, but no panic, we’re not starting esotericĭiscussions and we certainly didn’t do any kind of voodoo (no offense toĪnyone). Whatever we give attention to, that comes to our lives To preferences and checking the iPhone Sync tab, but every time we were

Producteev support update#

Update after update came, and the first thing we did for each was going List hoping it’s iPhone app would finally come. The obviousĬostly, so at the end we couldn’t find a solution and stick to The Hit Lists, so this one alone ruled out many existing solutions. Referral, if you register through it, we’ll get some more online space, Storing data on Dropbox (this link is our Our minimum requirements were Mac application and iPhoneĬompanion with two way synching of data between them. See 1.0 release with the iPhone companion release).Īs much as we were reluctant to, we slowly started looking for anĪlternative. Sight and the Mac app itself is still in beta (it’s probably going to But it’s now almost two years and still no iPhone app in As we’re quite mobile, that’s one of our much desiredĪdditions. One thing with it: from the time we got they’re promising iPhoneĬompanion app. Ideas and todo items for various projects we’re working on. We got it through Macheistīundle a while ago.

Producteev support code#

It even offers online repository which matchesĪny ticket (a bug report for example) with the code that fixes it. So although visually a bit disorienting, FogBugz provided nice way of Simultaneously notified us through email so we could attend the ticket Script on our server that relayed any support request from our appsĬhecked by FogBugz which finally converted it into a ticket. Integrate support and feedback into our apps, we used a simple PHP We wanted, it made the job done and it was free for starters. Although the interface wasn’t as clear as We were testing out some of the systems for Gentle Bytes support andįinally settled with FogBugz. Simplest way many of us use at the start is e-mail, but that soonīecomes too difficult to manage.

Producteev support software#

Things software developer teams face after releasing a product. Handling support and feedback is probably one of the most important